Abbott IT Business Relationship Manager - Supply Chain Planning & Logistics in Abbott Park, Illinois

At Abbott, we're committed to helping you live your best possible life through the power of health. For more than 125 years, we've brought new products and technologies to the world -- in nutrition, diagnostics, medical devices and branded generic pharmaceuticals -- that create more possibilities for more people at all stages of life. Today, 94,000 of us are working to help people live not just longer, but better, in the more than 150 countries we serve. Please note that candidates need to be eligible to work in the U.S. without Abbott sponsorship.



The IT Business Relationship Manager is a key role to develop and execute IT strategies for Supply Chain Planning and Logistics globally. Candidates who apply must:

  • Understand global business strategies and capabilities for Supply Chain Operations, including demand and supply network planning, forecasting, S&OP, inventory management, capacity management, and logistics.

  • Ensure that organization has the capabilities and resources required to support the specific business function/geography

  • Understand current market/changing technology trends

  • Develop roadmaps containing sequencing of IT solutions working towards the achievement of the business strategies. (3-5 year)

  • Identify standardization of processes and support solutions

  • Work with the business function/geography and IT Corporate functions to develop project business cases and value realization processes

  • Facilitate understanding and support the buy-in of the Functional Roadmap to key stakeholders in the function/geography

  • Regularly communicate status of solutions and services for the specific function/geography

  • Identify and control IT functional / geography costs

  • Assess the current and future risk profile of the function/geography

Main Responsibilities

  • Work with senior business management to align and understand business strategies and develop plans for each business function/geography.

  • Collaborate with senior business management on the IT Strategy to assess and establish priorities on global/regional/local initiatives.

  • Work with senior business management to identify critical vs. nice-to-have functionality to promote re-use of existing solutions (application rationalization) and process alignment

  • Enable IT to know technological expectations from business viewpoint.

  • Facilitate communications flow between IT and Business (Costs/Projects/New demand/services/audits/risks).

  • Identify and manage IT Total Cost of Ownership for the specific function/geography

  • Identify and manage IT current and future function/geography IT risk profile

  • Ensure good project governance & execution, partnering with Corporate IT function, with monthly reporting ensuring justification of deviations and providing feedback to functional stakeholders.

Project Portfolio – Demand Management

  • Work with senior business managers to assess and establish priorities on business IT initiatives.

  • Lead the development of a comprehensive portfolio of IT investments for the business area and ensure alignment and integration into the enterprise IT strategy and Project Portfolio Management.

  • Actively detect and manage business process improvement & standardization and decision making support requirements.

  • Challenge and improve alignment of the business requirements with regional or global templates

Strategic Focus – Supply Chain Planning and Logistics

  • Ensure supply chain priorities are communicated to IT community.

  • Communicate IT strategies to business executives.

  • Provide strategic consultancy support to assigned customers in filtering, defining or designing business processes and requirements.

  • Research and identify enabling solutions, best practices and technologies to proactively address customer requirements

Project Execution

  • Ensure appropriate communication of project progress, changes, and milestones

  • Ensure understanding of proper best practices, standards and guidelines that apply to the business.

  • Assist the business during the tracking of benefits after projects implementation.

  • Work collaboratively with the Corporate IT Solution Delivery organization to ensure alignment of IT demand and supply for the business areas and oversee the delivery of related IT initiatives.

  • Accomplish project objectives within constraints of the project, with responsibility for the outcome (success or failure) of the project from project execution and business result perspectives.

  • Support planning, controlling and monitoring, and manage/direct assigned project resources to best meet project objectives

  • Identify, monitor, and respond to risk, issues and dependencies.

  • Resolve cross-functional issues at project level

Financial Accountability

  • Financial implications of the applications ranging up to $10 MM.

  • Cumulative project budgets ranging up to $10 MM and 500 - 5,000 users


  • Bachelor's degree in computer science, business administration or another discipline relevant for the healthcare industry or equivalent experience.

  • 10-12 years of IT and Manufacturing/Engineering experience in large or midsized multinational Health Care or Consumer Goods organization.

  • Broad and deep knowledge in Supply Chain business processes and technologies with a focus in planning and logistics

  • Familiarity with all technologies used or to be used by the Functional area is required

  • Working knowledge of SAP ECC and SAP APO is required.

  • Experience with LEAN logistics, CAMBAR WM, and EDI transactions desired

  • Experience in partnering with TPL partners for business and IT initiatives desired

  • Experience in setting IT or business strategy and business IT alignment

  • Working knowledge of Digital Supply Chain trends

  • Strong project management skills

  • Demonstrated expertise in the strategic use of process improvements and IT as an enabler of business initiatives and business solutions

  • Good communication, logical thinking, decision making and problem solving abilities

  • Proven leadership and management skills

  • Strong teamwork and interpersonal skills and ability to communicate with all management levels

  • Strong ability to collaborate, influence and build consensus.


IT Business Relationship Management


AN Abbott Nutrition


United States > Abbott Park : AP06C Floor-6





Yes, 25 % of the Time




Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Keyboard use (greater or equal to 50% of the workday)

Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.

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Abbott is about the power of health. For more than 125 years, Abbott has been helping people reach their potential — because better health allows people and communities to achieve more. With a diverse, global network serving customers in more than 150 countries, we create new solutions — across the spectrum of health, around the world, for all stages of life. Whether it’s next-generation diagnostics, life-changing devices, science-based nutrition, or novel reformulations, we are advancing some of the most innovative and revolutionary technologies in healthcare, helping people live their best lives through better health.

The people of Abbott come to work each day with relentless energy, enthusiasm and a promise to enhance the health and well-being of millions of people. They push the boundaries to help manage and treat some of life’s greatest health challenges.

We invite you to explore opportunities at Abbott , to see if your talents and career aspirations may fit with our openings. An equal opportunity employer, Abbott welcomes and encourages diversity in our workforce.

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