Abbott Sr Technical Service Specialist, EP in Cleveland, Ohio
At Abbott, we're committed to helping you live your best possible life through the power of health. For more than 125 years, we've brought new products and technologies to the world -- in nutrition, diagnostics, medical devices and branded generic pharmaceuticals -- that create more possibilities for more people at all stages of life. Today, 94,000 of us are working to help people live not just longer, but better, in the more than 150 countries we serve. Please note that candidates need to be eligible to work in the U.S. without Abbott sponsorship.
Description We are seeking an experienced, high caliber Sr. Technical Services Specialist EP. Working under moderate direction, the Sr. EP TSS provides engineering, sales, educational and technical support in response to field inquiries from physicians, health care professionals, patients, and field sales staff, involving both AF and CRM products.
Employees act on their strong desire to make a difference, partner with others and put ideas into action. Employees are engaged by a work culture that is team-oriented, fast paced and progressive.
Impact this role will have on Abbott
Acts as the technical interface between the medical community and the assigned regional office.
Working with Sr EP TSS’s and other staff, develops proficiency and gains necessary certifications to become fully competent in all levels of CRM and AF cases.
Provides engineering, sales, and technical support in response to more complex field inquiries on a 24-hour, on-call basis. Develops thorough command of all CRM and AF products, including the EnSite System related product and technical knowledge, cardiac mapping and ablation techniques, trends and player.
Provides insight, guidance, and feedback to management on market feedback and components of next generation of products.
Provides regional CRM implant and/or AF procedural case coverage, as directed by managers.
Provides additional back-up support to CRM and AF Sales Representatives in the following areas: sales support, regional training seminars, clinical studies/data collection, troubleshooting, and new product in-service training to physicians, nurses and sales representatives.
Continuously develops engineering, sales and technical skills relative to the overall Arrhythmia Management strategy, including learning opportunities via Sr. Sales personnel and FCEs.
Performs work that involves a high degree of independence. - Identifies and routinely uses the most effective, cost efficient and best business practices to execute processes; continually evaluates their effectiveness and appropriateness.
Exercises independent judgment in planning, organizing and performing work. - Monitors performance and reports status to manager.
Your experience(s), education and knowledge will further expand Abbott's marketplace success: - Bachelors degree in Bio-Medical Engineering or related field required. - Requires SJM Brady, Tachy, CRT, Ensite, and EP certification within 12 months of hire date. - Requires HRS certification. - A minimum of two plus years’ increasingly responsible experience in the cardiac pacing and related industries. Demonstrated knowledge of cardiology, electro-physiology, or cardiac electro-physiology procedures. - Familiarity with cath lab and operating room procedures and protocol. - Demonstrated advanced knowledge of cardiac pacing systems is also necessary. - Must apply engineering skills and abilities to interpret and solve complex pacing ECGs. - Must have comprehensive written and verbal communication, interpersonal, presentation, analytical, organizational skills, and the ability to meet deadlines. - Must have the ability to concentrate on detail and work independently. - Must be able to work effectively with engineers, technical specialists, vendors, and customers to achieve assigned goals; must be capable of coordinating multiple assignments simultaneously and effectively. - Must possess comprehensive personal computer skills (experience with Microsoft Office or equivalent required) in graphics, word-processing, databases, authoring programs, etc., to develop presentation materials.
ASJM Abbott St. Jude Medical
United States of America : Remote
Yes, 25 % of the Time
SIGNIFICANT WORK ACTIVITIES:
Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Driving a personal auto or company car or truck, or a powered piece of material handling equipment
Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.
EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf
EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf
Abbott is about the power of health. For more than 125 years, Abbott has been helping people reach their potential — because better health allows people and communities to achieve more. With a diverse, global network serving customers in more than 150 countries, we create new solutions — across the spectrum of health, around the world, for all stages of life. Whether it’s next-generation diagnostics, life-changing devices, science-based nutrition, or novel reformulations, we are advancing some of the most innovative and revolutionary technologies in healthcare, helping people live their best lives through better health.
The people of Abbott come to work each day with relentless energy, enthusiasm and a promise to enhance the health and well-being of millions of people. They push the boundaries to help manage and treat some of life’s greatest health challenges.
We invite you to explore opportunities at Abbott , to see if your talents and career aspirations may fit with our openings. An equal opportunity employer, Abbott welcomes and encourages diversity in our workforce.
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