Abbott Diabetes Sales Specialist - Retail - Golden Horseshoe (Hamilton/Niagara/Guelph) in Ontario, Canada


At Abbott, we're committed to helping you live your best possible life through the power of health. For more than 125 years, we've brought new products and technologies to the world -- in nutrition, diagnostics, medical devices and branded generic pharmaceuticals -- that create more possibilities for more people at all stages of life. Today, 94,000 of us are working to help people live not just longer, but better, in the more than 150 countries we serve.

Position Overview:

In this position the Retail Diabetes Sales Specialist (RDSS) performs duties and activities within established company policies and procedures in a professional and ethical manner for quality performance to develop maximum sales growth in an assigned geographical territory. Contacts and calls on pharmacies and small pharmacy buying groups. The RDSS is responsible for maintaining pharmacy support for ADC products. The three key elements to success in the pharmacy channel are:

  • Familiarity - ensuring pharmacy staff are trained to instruct patients on the setup and use of ADC products.

  • Support – providing a high level of support and customer service to target customers including supporting the execution of store level programs (clinic days).

  • Negotiation – applying appropriate and approved support programs at the pharmacy level or with buying groups (i.e. merchandizing programs).

In order to be success the RDSS will maintain a high level of disease state, and competitive product knowledge in order to meet the customers’ needs and expectations. This position reports to the District Manager.

Status: Temporary/Full Time/ 12 month contract


  • Manage territory as a business to maximize sales by analyzing market dynamics and utilizing available information to develop, plan, track and adjust appropriately to meet short and long-term goals.

  • Grow sales and share of test strips and other key products by effectively educating and convincing pharmacists to place Abbott meters.

  • Execute target patient start programs (including clinic days / other events) to accelerate patient starts.

  • Build territory sales strategic plan and utilize selling model - to include components of: pre call planning, opening, positioning statement, probing, needs assessment, objection handling, closing and post call analysis.

  • Identify and act on new opportunities to grow sales.

  • Work in close collaboration Abbott Laboratories Representatives and marketing team members to grow share.

  • Pursue a continuous program for self-development to educate self on the disease state, new products (Abbott Diabetes Care and competition), new tools, and the changing business environment to help build sales and manage the business.

  • Communicate sales activity, follow-up, and report in a clear, concise and consistent manner, while meeting key administrative and project deadlines.

  • Maintain all assigned company equipment, records and supplies in accordance with company policy for efficient operations.


The RDSS position requires training and knowledge of the diabetes sales, marketing networks, and the elements impacting those networks. This training should include the technical background necessary to understand diabetes, modes of treatment, monitoring, etc. and Abbott Diabetes Care and competitive products so that proper representation of the Abbott Diabetes Care products can be made during sales presentations with pharmacists. The RDSS will be given sufficient background in the various functions involved in selling effectively so as to achieve the objectives established for the company. This position requires the minimum of a Bachelor’s degree.

Problem solving skills are essential to establish and maintain distribution of existing product lines in a very competitive environment, accomplish the plans and objectives for sales and profit, ensure proper promotional strategies of the product line, and to deal with competitive claims. Candidate should be comfortable with the use of technology including PC and business software (i.e. Excel, Outlook), iPad, and logging data into Sales effectiveness systems such as

The successful candidate will have at least 2 years of experience selling in the retail environment, or business to business sales.

Abbott Canada is committed to the hiring, advancement and fair treatment of individuals without discrimination based on factors such as race, sex, colour, ethnic or national origin, religion, disability, age, citizenship, family or marital status, political beliefs, sexual preference or other factors included in human rights legislation.

Our diversity goals for recruitment, hiring, and retention are embedded in our corporate goals, and our diversity initiatives are supported by the highest level of the organization.

We strongly believe that a diverse workforce fosters more creative and innovative thinking throughout the organization. Creating an inclusive environment, where everyone is respected and valued, enables us to leverage our diversity as a business driver and strengthens our position as a global leader.

Abbott strives to promote and maintain an inclusive, high-performing culture that allows all employees to reach their full potential and contribute to Abbott’s success.


Sales Force


ADC Diabetes Care


Canada > Ontario : Remote





Yes, 50 % of the Time


Not Applicable


Driving a personal auto or company car or truck, or a powered piece of material handling equipment

Abbott is about the power of health. For more than 125 years, Abbott has been helping people reach their potential — because better health allows people and communities to achieve more. With a diverse, global network serving customers in more than 150 countries, we create new solutions — across the spectrum of health, around the world, for all stages of life. Whether it’s next-generation diagnostics, life-changing devices, science-based nutrition, or novel reformulations, we are advancing some of the most innovative and revolutionary technologies in healthcare, helping people live their best lives through better health.

The people of Abbott come to work each day with relentless energy, enthusiasm and a promise to enhance the health and well-being of millions of people. They push the boundaries to help manage and treat some of life’s greatest health challenges.

We invite you to explore opportunities at Abbott , to see if your talents and career aspirations may fit with our openings. An equal opportunity employer, Abbott welcomes and encourages diversity in our workforce.

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