Abbott Software Engineer II , Remote Care Product in Sylmar, California

At Abbott, we're committed to helping you live your best possible life through the power of health. For more than 125 years, we've brought new products and technologies to the world -- in nutrition, diagnostics, medical devices and branded generic pharmaceuticals -- that create more possibilities for more people at all stages of life. Today, 94,000 of us are working to help people live not just longer, but better, in the more than 150 countries we serve. Please note that candidates need to be eligible to work in the U.S. without Abbott sponsorship.

JOB DESCRIPTION:

We are seeking an experienced, high caliber Sr. Software Engineer to add to the Remote Care Operations Team.Each employee can make a difference at Abbott and has the power, either individually or as a team, to influence the success of the company. We are team-oriented, fast-paced and progressive. We value people with great ideas who partner with others both internally and externally to take action and accomplish goals.

Impact this role will have on Abbott:

  • Providing technical support in response to inquiries from physicians, health care professionals, patients and field staff

  • On a 24-hour “on call basis” (rotating between other department employees), provides technical support services (once every two months for one week)

  • Perform root cause analysis and identification of solutions to complex field issues in adherence to our Quality Systems Regulations

  • Apply engineering and scientific principles to the evaluation and solution of technical problems

  • Be involved in system validation, data analytics, test automation and tool development

  • Must be able to juggle priorities and multi-task in a fast paced environment

  • Promotes the process of continuous quality improvement and risk management, and coordinates solutions for technical and project issues

Your experience(s), education and knowledge will further expand Abbott's marketplace success:

  • Bachelor’s Degree in Computer Science, Computer Engineering, or Biomedical Engineering

  • 3+ years’ experience of progressively more responsible work experience in a range of software engineering or technical services

  • Comprehensive ability to analyze and evaluate technologically complex devices; interpersonal, facilitation, presentation, quantitative, analytical, organizational, and follow-up skills

  • Ability to trouble-shoot wide ranging issues from the customers and providing excellent customer service

  • Ability to establish/maintain good working relationships and be able to work cooperatively/productively with vendors, customers, and field engineers is required

  • Ability to work in a highly matrixed and geographically diverse business environment

  • Strong verbal and written communications with ability to effectively communicate at multiple levels in the organization

Your preferred qualifications and education:

  • Masters’ Degree or higher in Computer Engineering or Biomedical Engineering

JOB FAMILY:

Product Development

DIVISION:

ASJM Abbott St. Jude Medical

LOCATION:

United States > California : 15900 Valley View Court

ADDITIONAL LOCATIONS:

WORK SHIFT:

Standard

TRAVEL:

Yes, 5 % of the Time

MEDICAL SURVEILLANCE:

Not Applicable

SIGNIFICANT WORK ACTIVITIES:

Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Keyboard use (greater or equal to 50% of the workday)

Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.

EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf

EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf

Abbott is about the power of health. For more than 125 years, Abbott has been helping people reach their potential — because better health allows people and communities to achieve more. With a diverse, global network serving customers in more than 150 countries, we create new solutions — across the spectrum of health, around the world, for all stages of life. Whether it’s next-generation diagnostics, life-changing devices, science-based nutrition, or novel reformulations, we are advancing some of the most innovative and revolutionary technologies in healthcare, helping people live their best lives through better health.

The people of Abbott come to work each day with relentless energy, enthusiasm and a promise to enhance the health and well-being of millions of people. They push the boundaries to help manage and treat some of life’s greatest health challenges.

We invite you to explore opportunities at Abbott , to see if your talents and career aspirations may fit with our openings. An equal opportunity employer, Abbott welcomes and encourages diversity in our workforce.

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