Abbott Nutrition Advisor in Singapore

JOB DESCRIPTION:

Responsibilities:

  • Reach out to customers from our CRM database via phone calls and share with them about Abbott’s product features and benefits. Offer general consultation on Nutrition.

  • Ensure retention of existing customers by addressing customer enquiries, orders, service needs and complaints; respond where appropriate or direct to relevant area.

  • Report all customer complaints and service requirements to appropriate personnel, in a timely and efficient manner, entering details onto system and following up where necessary as part of service recovery.

  • Report on consumer/market insights gathered from customers and share with CSM/ Marketing for better execution.

  • Participate in key exhibitions, public forum and road shows to promote Abbott products and create brand awareness.

  • Effective utilization of samples and thorough follow up on the customers’ needs and feedback.

  • Represent Abbott in a professional manner that aligns with company image, ensuring activities comply with legal, ethical and regulatory guidelines.

Requirements:

  • Diploma or Degree in Nursing / Nutrition

  • Up to 3 years relevant experience in Health Care Industry (preferred)

  • Communication skills must be good

JOB FAMILY:

Customer Service

DIVISION:

ANI International Nutrition

LOCATION:

Singapore > Singapore : SN01

ADDITIONAL LOCATIONS:

WORK SHIFT:

Standard

TRAVEL:

No

MEDICAL SURVEILLANCE:

No

SIGNIFICANT WORK ACTIVITIES:

Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)

Abbott is about the power of health. For more than 125 years, Abbott has been helping people reach their potential — because better health allows people and communities to achieve more. With a diverse, global network serving customers in more than 150 countries, we create new solutions — across the spectrum of health, around the world, for all stages of life. Whether it’s next-generation diagnostics, life-changing devices, science-based nutrition, or novel reformulations, we are advancing some of the most innovative and revolutionary technologies in healthcare, helping people live their best lives through better health.

The people of Abbott come to work each day with relentless energy, enthusiasm and a promise to enhance the health and well-being of millions of people. They push the boundaries to help manage and treat some of life’s greatest health challenges.

We invite you to explore opportunities at Abbott , to see if your talents and career aspirations may fit with our openings. An equal opportunity employer, Abbott welcomes and encourages diversity in our workforce.

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