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Abbott Senior Field Clinical Procedure Specialist CRM-North East Region in Abbott Park, Illinois

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 103,000 colleagues serve people in more than 160 countries.

We are seeking an experienced, high caliber Senior CRM Field Clinical Procedure Specialist. This position will be primarily responsible for demonstrated and consistent technical and clinical support to the Field Clinical Affairs Organization, with specific focus on CRM technologies and therapy areas. This individual will provide field support of Investigational Device Exemption (IDE) and clinical research trial procedures with Abbott CRM technologies, as well as, accurate technical support/troubleshooting, project and/or territory management, general field image representation for Abbott, and field input to CRM product management groups. Will function as an expert resource for covering procedures, handling challenging technical troubleshooting scenarios, critical software or product testing, product or project advisory boards, and high profile presentations.

Job Duties:

  • Provides field support for clinical research related procedures in the CRM therapy area

  • Serves as a technology and procedure expert and resource to both the Field Clinical Affairs personnel, as well as, physicians and research personnel at the site

  • Responsible for product reporting and troubleshooting with customers and field personnel within the CRM clinical research portfolio

  • Serves as critical component in procedure to help provide guidance to achieve optimal clinical outcomes with CRM clinical device and/or procedure

  • Proactively and critically examine ways to enhance overall clinical trial performance regionally

  • Collaborate with and provide feedback to FCA Director Therapy Champion, Clinical and Field Management, Study teams, Field Clinical Operations Specialists champions and FCOSs on study design and procedure and product experiences.

  • Provide ongoing feedback concerning all aspects of study progress, specifically procedure related, for the purpose of developing and implementing strategies that will contribute to organizational and corporate goals/objectives.

  • Identify and communicate best practices relevant to clinical trial execution.

  • Work with territory FCOSs and their sites to share best practices and develop capabilities to optimize trial participation and contribution

  • Seek opportunities to continue demonstrating and developing personal technical, research, and organizational leadership qualities.

  • Active participant and contributor on CRM Council.

  • Collaborate with FCA management to support key CRM projects.

  • Develop key relationships with in-house CRM technical and R&D teams.

  • Participate in corporate CRM product education – development and review of training materials, presentations, regional and national product launches, and CRM commercial field education.

  • Utilize recognized technical expertise in other regions as applicable.

  • Engage in personally-initiated high impact projects.

  • Develop collaborative cross-divisional team relationships

  • Function as a “pipeline” between Abbott and the Medical Community, in the CRM space, constantly communicating important information to customers, within the FCA group and to other departments (product planning, engineering, marketing and education). This includes providing Product feedback, comments and suggestions and Competitive information to the Product Planning and Marketing groups.

  • Develop several key accounts where the FCPS presence can produce maximum benefits, both to the company and to the FCPS’s professional development. These key accounts should be resource centers to Abbott for IDE clinical trials, employee training and Advisory Boards.

  • Support all Company initiatives as identified by management and in support of Quality Management Systems (QMS), Environmental Management Systems (EMS), and other regulatory requirements.

  • Complies with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements, Company policies, operating procedures, processes, and task assignments. Maintains positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors.

  • Performs other related duties and responsibilities, on occasion, as assigned.

Equipment:

Works with standard office equipment, telephone, cellular phone, and personal computer. Operates a motor vehicle for trips to various Company sites and outside vendor, field, and customer locations; and to commute to various airports for airline travel.

Working Conditions:

Work environment varies from remote office based location, to a variety of conditions caused by travel requirements such as customer offices, research labs, hospitals, hotels, use of automobiles, commercial travel, weather, etc.

Physical Demands:

Activities require a significant amount of standing and walking, including standing with a lead apron for prolonged periods of time. Prolonged periods of time at a computer monitor. Significant use of hands and arms, plus finger dexterity to reach, point, write, type, operate a computer and other office equipment. Performs tasks that regularly require good correctable vision and hand/eye coordination. Activities also require significant use of voice and hearing for discussions with other employees.

Qualifications:

General Qualifications

  • Bachelor’s Degree in engineering, biological sciences, a related field, equivalent or related certification in cardiology.

  • Typically a minimum of 5years of relevant clinical experience, with in-depth knowledge of interventional cardiology and related CRM technologies or cardiac interventions

  • Ability to work in a highly matrixed and geographically diverse business environment.

  • Ability to work within a team and as an individual contributor in a fast-paced, changing environment.

  • Ability to leverage and/or engage others to accomplish projects.

  • Advanced verbal and written communications with ability to effectively communicate at multiple levels in the organization. Exceptional presentation and influence skills.

  • Multitasks, prioritizes and meets deadlines in timely manner.

  • Strong organizational and follow-up skills, as well as attention to detail.

  • Ability to travel approximately 80%.

  • Ability to maintain regular and predictable attendance.

Functional Knowledge:

Depth and breadth of knowledge in own specialized discipline or field.

Business Expertise:

Interprets internal/external business challenges and recommends best practices.

Leadership:

May lead sub-functional teams or projects with moderate resource requirements.

Problem Solving:

Leads others to solve complex problems and uses sophisticated analytical thought to identify innovative solutions.

Impact:

Impacts the achievement of customer, operational, project or service objectives. Work is guided by sub-functional policies.

Interpersonal Skills:

Communicates difficult concepts and negotiates with others to adopt a different point of view.

An Equal Opportunity Employer

Abbot welcomes and encourages diversity in our workforce.

We provide reasonable accommodation to qualified individuals with disabilities.

To request accommodation, please call 224-667-4913 or email corpjat@abbott.com

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