Abbott Product Quality Assurance Analyst II in Alameda, California

At Abbott, we're committed to helping people live their best possible life through the power of health. For more than 125 years, we've brought new products and technologies to the world -- in nutrition, diagnostics, medical devices and branded generic pharmaceuticals -- that create more possibilities for more people at all stages of life. Today, 99,000 of us are working to help people live not just longer, but better, in the more than 150 countries we serve.

Summary: The primary function of a Product Quality Assurance Analyst II is to serve as a facilitator to identify, review and assess the impact of world wide product manufacturing, quality, regulatory or safety issues that arise in complaint investigations, manufacturing deviations, trend analysis or other non-conformities related to products sold by ADC.

Main Responsibilities:

Reviewing customer complaints, exception reports, manufacturing deviations and regulatory requirements against existing historical analysis to identify new issues.

Facilitate cross functional meetings to make recommendations on the need for product controls and or risk evaluations.

Initiating and facilitating the product control processes.

Drafting, reviewing, and issuing stop shipments, quality holds and stop build orders and dispositions in alignment with the exception report processes as applicable.

Initiating and facilitating the risk evaluation processes.

Drafting, reviewing, and closing risk evaluations with inputs from cross functional teams.

Preparing and participating or facilitating in regular meetings with Senior Level management.

Coordinating slides, meeting minutes, and action items.

Participate in design reviews as required providing technical inputs and historical information for product controls.

Draft, review and implement process improvements through procedures and work instructions.

Coordinate and execute field actions as they arise, from facilitating the meetings, to finalizing documents.

Working across the organization with multiple levels of management to ensure field actions are executed in a timely manner.

Provides direction to junior staff on daily activities.

Provides recommendations for product control, risk assessments and field actions.

Escalate issues to Management and serve as delegate for management as appropriate in audit settings.

Communicate directly to Customer Service, Sales and Marketing, and other affected areas of the business for new issues as well as product releases via the advisory notice process.

Identify, write exception reports into the GQMS system as appropriate in a timely manner.

Responsible for adhering to quality policies.

Maintaining original files in PQA archival system.


A bachelors degree with a minimum of six (6) years experience or equivalent with a minimum of seven (7) years of related experience in a medical device or pharmaceutical field in lieu of a bachelors degree is acceptable. Strong working knowledge of FDA Code of Federal Regulations as it applies to medical device manufacturing, including cGMP, ISO14971 , as well as complaint handling systems. Prior experience in the medical device industry and or quality systems are required. Proven track record of managing projects from initiation to completion in a timely manner. Strong technical writing skills and excellent oral and written communication skills

An Equal Opportunity Employer

Abbot welcomes and encourages diversity in our workforce.

We provide reasonable accommodation to qualified individuals with disabilities.

To request accommodation, please call 224-667-4913 or email