Abbott Global Education Resource Specialist in Austin, Texas
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 107,000 colleagues serve people in more than 160 countries
A healthy heart is essential to good health. That's why we're committed to advancing treatments for people with cardiovascular disease. As a global leader in Cardiac Rhythm Technologies, our breakthrough medical technologies help restore people's health so they can get back to living their best lives, faster. We focus on innovative technologies that can improve the way doctors treat people with heart arrhythmias, or irregular heartbeats.
WHAT YOU’LL DO
The Abbott Global CRM Therapies Education Specialist/Trainer will be responsible for developing and delivering training content for healthcare professionals (HCPs) and Abbott Field Sales and Clinical Support teams across entire CRM portfolio. Using agility, creativity, and strong project management skills the incumbent will be responsible to identify and uncover new training needs and gaps from R&D, Marketing, Professional Education, Field Training, and Sales stakeholders; to design training solutions, including tracking and measurement components; to develop and maintain content for either in person, digital, or virtual engagements; to participate in the delivery of the training as either a trainer or in a train-the trainer capacity; to review the impact of the training after delivery; and to drive a cycle of continuous improvement. Leveraging a passion for training, the individual will deploy adult learning techniques and instructional design principles to develop a comprehensive and blended training curriculum that includes instructor-led training, digital learning modalities, and hands-on/simulation opportunities. This role is global facing and all training content should be deployable around-the-world with minimal modifications to help foster a single curriculum and a consistent training experience for all trainees.
Identify training needs and gaps through multiple input sources to develop content and to train new hires and upskill the existing field team on areas such as clinical competence, technical knowledge, resource utilization and selling skills
Partner with Upstream/Downstream Marketing and R&D to capture training needs for upcoming product launches early in the development phase to help develop comprehensive product launch training programs of all offerings; in person, digital, or virtual learning environments
Collaborate with the respective Professional Education and Field training leads/teams to develop core training content that can be deployed to train customers and the field
Develop training content/programs to enable tracking and analytics; partner with the respective Professional Education and Field training leads to deploy tracking within their respective systems, and then review the analytics with the leads
Deliver training to the U.S. Abbott field team and provide train-the-trainer training for regional trainers
Demonstrate consistent educational effectiveness through systematic curriculum and program evaluations
Collaborate with other Education Specialists and Trainers to employ a continuous improvement strategy that supports key business objectives and achieves growth targets
Engage with peers from Abbott divisions as guest speaker on new CRM products and share/ collect best practices
Lead and ensure positive customer/trainee/trainer experience and global message consistency at programs and become an expert within the designated therapy on trainee needs
Partner with other stakeholders to keep training curricula as globally consistent and standardized as possible
Maintain training content on a continuous basis to keep content relevant and current to meet the needs of the trainee
Drive a culture of best practices, technologies, and tools and as appropriate apply those best practices following adult learning techniques and instructional design principles
Comply with global regulations and requirements, company policy, operating procedures, processes, and task assignments
Keep current on developments in the field, specifically on product/therapy knowledge, market, and industry trends
Ability to travel approximately 20-30% (domestically and globally)
EDUCATION AND EXPERIENCE YOU’LL BRING
- BA/BS degree and minimum of 4 years’ experience
Deep understanding of CRM device therapy and Abbott’s CRM product portfolio
Functional understanding of R&D, Program Management and Marketing functions
Affinity for educating others and a demonstrated ability to simplify and articulate complex topics effectively
Experience creating multi-media, experiential rich content in blended learning/virtual environment
Ability to apply fundamental concepts to conduct needs assessment and design training programs to meet needs
Excellent computer and software skills in graphics, word processing, authoring programs, etc. to develop presentation/training materials
Ability to work in highly matrixed organization and geographically diverse business environments
Ability to work within a team and as an individual contributor in a fast-paced, changing environment
Strong communication, project management skills to accurately represent project status and deliverables to key stakeholders and management
Ability to resolve issues and meet project deadlines
WHAT WE OFFER
At Abbott, you can have a good job that can grow into a great career. We offer:
Training and career development , with onboarding programs for new employees and tuition assistance
Financial security through competitive compensation, incentives and retirement plans
Health care and well-being programs including medical, dental, vision, wellness and occupational health programs
Paid time off
401(k) retirement savings with a generous company match
The stability of a company with a record of strong financial performance and history of being actively involved in local communities
Learn more about our benefits that add real value to your life to help you live fully: www.abbottbenefits.com at http://www.abbottbenefits.com/pages/candidate.aspx
Follow your career aspirations to Abbott for diverse opportunities with a company that provides the growth and strength to build your future. Abbott is an Equal Opportunity Employer, committed to employee diversity.
Connect with us at www.abbott.com at http://www.abbott.com/ , on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call 224-667-4913 or email email@example.com