Abbott Informatics Technical Specialist-LIS in Chicago, Illinois

At Abbott, we're committed to helping people live their best possible life through the power of health. For more than 125 years, we've brought new products and technologies to the world -- in nutrition, diagnostics, medical devices and branded generic pharmaceuticals -- that create more possibilities for more people at all stages of life. Today, 99,000 of us are working to help people live not just longer, but better, in the more than 150 countries we serve.

Job Summary

Serve as the subject matter expert for the pre-installation assessment of the customer’s informatics situation, which includes evaluation of current software both within the laboratory and other systems that use the laboratory’s information; connectivity; verification testing required and customer personnel skillset on informatics. Uses assessment information to create implementation plan and partners with other informatics specialist to ensure smooth transition to implementation.

Key Success Factors

  • Strong understanding of Laboratory Informatics Systems and how they interact with other systems at customer level.

  • Strong planning and problem solving skills; knows when to engage other people in the organization to resolve customer’s issues in a timely matter.

  • Effectively communicates with highly IT technical individuals and people without a technical background both at customer and organization’s multiple levels.

Position Impact to Business

  • This role impacts customer satisfaction and revenue generation as the successful implementation of the informatics solution is fundamental for new customers to be up and running successfully.

Requirements

  • Bachelor’s degree in computer science; information systems; medical technology; or related field.

  • 2 years of informatics technical application experience in hospital or laboratory settings.

  • 3 years of experience on server technologies/services; workstation/desktop technology; internet protocols; remote connectivity; corporate virus protection products; back-up systems; firewalls and VPN client and tunnel technologies.

  • Minimum of 3 years of systems/instrument software integration and support experience.

An Equal Opportunity Employer

Abbot welcomes and encourages diversity in our workforce.

We provide reasonable accommodation to qualified individuals with disabilities.

To request accommodation, please call 224-667-4913 or email corpjat@abbott.com