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Abbott Sr Sales Operations Analyst in Columbus, Ohio

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 103,000 colleagues serve people in more than 160 countries.

PRIMARY FUNCTION:

The Sr. Sales Operations Analyst will play a key role in the success of the consumer sales organization. This position will provide insights, analytics, standardized national reporting/ metrics, forecasting, field-based incentive plan modeling and systems support. This role also serves as the Salesforce.com Administrator for Consumer Sales. The position requires an individual who can work independently and within cross-functional teams to identify solutions to problems and maximize business opportunities via a continuous improvement mentality.

SUCCESSFUL BEHAVIORS:

Growth Mindset: Inherently possesses curiosity. Views failure as a learning opportunity

Externally Focused: Tracks and shares external trends, best practices or ideas. Equally considers internal and consumer / retailer points of view

Empowered: Sets vision and strategy and possesses solution orientation. Challenges status quo, is receptive to change and accountable

Adaptable: Removes barriers while pursuing speed and agility. Thrives under pressure and experiments to achieve the best result

PRIMARY GOAL/OBJECTIVE:

Provide insights, analytics, standardized national reporting/ metrics, forecasting, field-based incentive plan modeling and systems support for Consumer Sales. Serves as the Salesforce.com Administrator for Consumer Sales and provides Salesforce.com technical/analytical support for the Consumer Sales organization.

RESPONSIBILITIES:

  • Partners with consumer sales organization to create, maintain, deliver and evolve National reporting and metrics for the consumer sales team.

  • Utilizes established national reporting and metrics to proactively provide insights and analytics to Sr. Leadership and consumer sales teams; identifying opportunity and/ or risk from a national perspective

  • Maintains connectivity with cross functional stakeholders (Marketing, Finance, Marketing Insights, Sales Development) to ensure Consumer Sales reporting and metrics align with the broader organization

  • Conduct ad hoc analysis to address emergent business needs in support of Marketing, Sales, and Finance

  • Automation of reports where possible to drive efficiencies; continuously enhance reporting and metrics.

  • Design, implement and maintain comprehensive one-click dashboard reporting for consumer sales teams and Sr. Leadership.

  • Participate with the Consumer Sales force incentive program design, modeling, implementation, communication and on-going process improvement to achieve business objectives. Conduct benchmarking to ensure Incentive program is competitive and compelling to motivate Sales Force.

  • Serve as the salesforce.com expert for Consumer Sales; answer inquiries from field, maintain alignments, set up questionnaires and additional enhancements requested by the organization.

  • Drive on-going improvement efforts surrounding salesforce.com innovation, data quality, process automation and internal controls.

  • Assist with various forecasting models and methodologies to forecast future consumption volumes.

  • Plan and lead projects, analyze results, prepare and present recommendations to management. Projects are varied and can be complex; may refer to established precedents and policies to develop solutions to problems; use of innovative thinking is required.

MINIMUM QUALIFICATIONS:

  • Bachelor’s degree required. Preferably related to General Business, Marketing, Finance.

  • Previous experience in a corporate sales analytics role.

  • Salesforce.com Administration with experience using data tools. Certified Salesforce.com administrator a plus.

  • In-depth understanding of the capabilities and constraints of the Salesforce.com coupled with good understanding of standard business processes (Sales, Marketing, Operations, etc.)

  • Advanced skills in MS Office, particularly Word, Excel and PowerPoint. Access is a plus.

  • Experience preferred with one or more of the following technologies/data sources: PowerBI, Nielsen, IRI

  • Demonstrated ability in managing data and building insights related to both market trends and sales

  • Excellent verbal/written communication skills, including an ability to effectively communicate with both business and technical teams.

  • Strong business analysis and functional understanding, including requirements gathering, creating/deploying solutions to end users.

  • Strong work ethic, self-motivated and internally driven. Consistently delivers work that exceeds expectations

  • Proven success in managing multiple projects and priorities simultaneously.

An Equal Opportunity Employer

Abbot welcomes and encourages diversity in our workforce.

We provide reasonable accommodation to qualified individuals with disabilities.

To request accommodation, please call 224-667-4913 or email corpjat@abbott.com

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