Abbott Area Customer Trainer in Dallas, Texas

At Abbott, we're committed to helping people live their best possible life through the power of health. For more than 125 years, we've brought new products and technologies to the world -- in nutrition, diagnostics, medical devices and branded generic pharmaceuticals -- that create more possibilities for more people at all stages of life. Today, 99,000 of us are working to help people live not just longer, but better, in the more than 150 countries we serve.

Primary Job Function

Delivers product and skill training for customers and/or employees. Provides feedback regarding effectiveness of programs and makes recommendations to increase effectiveness and efficiency.

Core Job Responsibilities

Responsible for implementing and maintaining the effectiveness of the quality system.

  1. Delivers training strategy and plan to support customer and/or employee training including front-of-classroom and field observation activities.

  2. Acts as central point of contact for new employees and liaison to training program managers

  3. Supports training events and courses for new employees and existing employees

  4. Including class; people; strategy and business; incorporates feedback to continually improve program

Position Accountability / Scope

This position has training responsibility for all customers and employee training within the Area. It includes oversight of employee performance during new hire training.

Minimum Education

4 year Bachelor’s Degree preferred or relevant experience demonstrating the equivalent skills.

Minimum 2 years of related experience

IDEAL/PREFERRED EXPERIENCE:

  • Medical Technologist and/or Clinical Lab Scientist and/or Clinical Lab Supervisor experience from any of these: hospital lab or clinical lab, would be highly preferred.

Minimum Experience / Training Required

At least two years’ experience in a field based sales/service/support role necessary. Must have an understanding of basic learning principles and adult learning theory. Presentation skills, and consultative skills necessary. Must have diagnostic product knowledge. Person has a demonstrated, proven track record of driving for results.

An Equal Opportunity Employer

Abbot welcomes and encourages diversity in our workforce.

We provide reasonable accommodation to qualified individuals with disabilities.

To request accommodation, please call 224-667-4913 or email corpjat@abbott.com