Abbott Global Service Trainer--Technical Specialist in Dallas, Texas

At Abbott, we're committed to helping people live their best possible life through the power of health. For more than 125 years, we've brought new products and technologies to the world -- in nutrition, diagnostics, medical devices and branded generic pharmaceuticals -- that create more possibilities for more people at all stages of life. Today, 99,000 of us are working to help people live not just longer, but better, in the more than 150 countries we serve.

Position Summary

Delivers and develops on-site product and skill training for Lab Operations customers and/or employees within the Commercial Service organization.

Provides feedback regarding effectiveness of programs and makes recommendations to increase effectiveness and efficiency. Will travel up to around 30% globally. This job can be based in Dallas, TX (ideal) or for qualified candidates based outside of TX—remotely, worldwide.

Additional Main Responsibilities

Delivers and develops training strategy and plan to support clinical lab customers customer and/or employee training including front-of classroom and field observation activities.

Acts as central point of contact for new employees and liaison to training program managers.

Supports training events and courses for new employees and existing employees, including class, people, strategy and business, incorporates feedback to continually improve program.

Accountability/Scope

This position has training responsibility for all customers and employee training within the Laboratory Operations Area. Will be expected to apply and leverage proven Medical Technologist background in training and/or managing Lab operations personnel (or those in a Quality Laboratory).

It includes oversight of employee performance during new hire training.

Qualifications

4-year Bachelor’s Degree preferred or relevant experience demonstrating the equivalent skills. Minimum 2 years of related experience At least 2 years’ experience in a field based sales/service/support role necessary. Must understand basic learning principles and adult learning theory. Presentation skills, and consultative skills necessary. Must have diagnostic product knowledge. Person has a demonstrated, proven track record of driving for results.

An Equal Opportunity Employer

Abbot welcomes and encourages diversity in our workforce.

We provide reasonable accommodation to qualified individuals with disabilities.

To request accommodation, please call 224-667-4913 or email corpjat@abbott.com