Abbott Latin America Billing Specialist in Des Plaines, Illinois

At Abbott, we're committed to helping people live their best possible life through the power of health. For more than 125 years, we've brought new products and technologies to the world -- in nutrition, diagnostics, medical devices and branded generic pharmaceuticals -- that create more possibilities for more people at all stages of life. Today, 99,000 of us are working to help people live not just longer, but better, in the more than 150 countries we serve.

The Latin America Billing Specialist is responsible for supporting special logistics needs for Latin America and Canada affiliates and distributors to ensure a consistent, efficient and timely process for PO fulfillment, credit/customer support, and supply chain communications to the region.

Core Job Responsibilities:

  • Tracks and enables the logistics process for POs to Distributors and affiliates in Latin America/Canada, including:

  • Ensuring processes/customer-specific incoterms are documented and fulfilled in a timely manner.

  • Keeping an accounting of specific POs in the order fulfillment process, from PO received, to approvals received, to arrival at the site.

  • Developing specific paperwork as required by the customer/incoterms.

  • Communicates transition of POs through steps in updates to key Supply Chain/Commercial Sales personnel.

  • Highlights specific PO delays in the process and remediation.

  • Makes recommendations to improve processes over time.

  • Primary point of contact with in-country affiliate supply chain lead on order fulfillment issues.

  • Supports backorder communications to the regional affiliates.

  • Supports credit/product replacement process for distribution.

  • As required per the incoterms, secures freight forwarder based on best combination of time requirements and costs.


  • High school diploma/GED

  • Excellent communication skills, including effective listening/validation, careful communications.

  • Attention to detail

  • Ability to multitask

  • Adherence to process and policies

  • Ability to use basic Excel (e.g., filling in tables, updating information, saving files)

An Equal Opportunity Employer

Abbot welcomes and encourages diversity in our workforce.

We provide reasonable accommodation to qualified individuals with disabilities.

To request accommodation, please call 224-667-4913 or email