Abbott Credit & Collection Analyst in Dublin, Ireland

About Abbott

Abbott is a global healthcare company devoted to improving life through the development of products and technologies that span the breadth of healthcare. With a portfolio of leading, science-based offerings in diagnostics, medical devices, nutritionals and branded generic pharmaceuticals, Abbott serves people in more than 150 countries and employs approximately 74,000 people.

Abbott in Ireland

In Ireland, Abbott employs almost 3,200 people across 13 sites. Abbott has six manufacturing facilities located in Clonmel, Cootehill, Donegal, Longford and Sligo and a third-party manufacturing management operation in Sligo. It has commercial and support operations in Dublin and shared services in Dublin and Westport. Abbott serves the Irish market with a diverse range of health care products including diagnostics, medical devices, nutritionals and branded generic pharmaceuticals. Abbott has been operating in Ireland since 1946.

Finance Shared Services Centre (FSSC)

Abbott Ireland support a number of Abbott’s European businesses and are in the process of setting up a Finance SSC in Ireland to maximize the scope of services. You will be working as part of a dynamic and diverse organisation alongside outstanding people who are forward thinking, collaborative and recognized leaders in their areas. We can offer an excellent benefits package including a clear career development path. We invest in our people’s ongoing learning and professional development.

Position Summary:

We are currently looking to hire Credit & Collections Analyst (x 3) . We have both contract and permanent positions open for these roles. The Credit & Collections Analyst is accountable to perform/review the day-to-day shared service credit operations for the region including but not limited to: (a) review of credit extended to customers within the normal credit review process; (b) preparation and review of credit requests over threshold values (c) development and monitoring of monthly credit reporting, and (d) determination and review of customers placed on credit hold.

They are also responsible for interacting internally and externally to resolve outstanding issues relating to accounts receivable, inclusive of Collections, Invoicing, Cash Application, and Dispute Resolution, on a daily basis for the region in order to mitigate risk and optimize the Accounts Receivable portfolio.

Main Responsibilities include:

  • Support the Migration of processes and services to the regional shared service organization, provide oversight for the transition of activities and escalation support throughout,

  • Perform day to day shared services credit and collections functions within the defined process standards working across captive and outsourced teams,

  • Review credit assessment and terms provided to existing and new customers,

  • Credit management and risk mitigation leveraging financial instruments eg credit insurance. LC’s, documentary collection, bank guarantees, etc.

  • Knowledge of Anti-Boycott and Trade compliant regulation

  • Meet the agreed performance measures, KPIs, and goal setting processes

  • Prepare and review monthly performance reports

  • Assist management in performing, facilitating, and reviewing day to day credit and collections activity within the center and the 3rd party provider

  • Have a high level of understanding of the commercial operation

  • Ability to build and maintain an excellent relationship with commercial stakeholders such as Area General Managers, Area Controllers, regional and divisional Finance Directors,

  • Provide assistance in the implementation of the global standard credit and collections management processes, to meet the needs of the shared services stakeholders

  • Provide oversight and support for responses to and remediation of audit findings, across internal and 3rd party outsource service providers, as required

  • Maintain policies and procedures for the credit and collection processes

  • Evaluate best practices with global peers and develop improvement suggestions.

  • Assist management in developing and reviewing performance results for credit and accounts receivable processes in the region

  • Ensure integrity of internal controls, in partnership with the compliance team

Minimum Education

Professional credit management qualification (eg IICM) highly preferred. Relevant work experience advantageous or equivalent combination of education and work experience

Minimum Experience

  • 3-5 plus years of international credit experience inclusive of all aspects of credit management,

  • Knowledge and understanding of overall OTC processes

  • Basic accounting knowledge (Account Receivable accounting)

  • Prior recent experience working in a captive SSC environment preferred,

  • Experience with 3rd party outsource providers preferred,

  • Experience in customer financial analysis: Balance Sheet review, Income statement, Cash-flow statement.

  • Experience working with emerging markets, Latin -America, Asia & Pacific, Africa

  • Experience working with financial instruments eg credit insurance, LC’s documentary collection, bank guarantees, etc,

  • Knowledge about Anti-Boycott and Trade compliant regulation

  • Strong Analytic abilities using various tools: Excel, Access, Visual Basic

  • Willing to active participate and initiate projects related to continues improvement of new/existing processes

  • Strong ability to interact with internal and external parties at various levels,

  • Attentive to detail with a propensity for continuous improvement,

  • Additional SAP ERP experience a plus

Minimum Language Skills: English required, other languages desirable

An Equal Opportunity Employer

Abbot welcomes and encourages diversity in our workforce.

We provide reasonable accommodation to qualified individuals with disabilities.

To request accommodation, please call 224-667-4913 or email