Abbott Analyst Clinical Informatics Systems in Irving, Texas

At Abbott, we're committed to helping people live their best possible life through the power of health. For more than 125 years, we've brought new products and technologies to the world -- in nutrition, diagnostics, medical devices and branded generic pharmaceuticals -- that create more possibilities for more people at all stages of life. Today, 99,000 of us are working to help people live not just longer, but better, in the more than 150 countries we serve.


Responsible for the definition,configuration,and development of core laboratory/hospital software solutions for designs of intermediate and moderate complexity.

Main Responsibilities:

Translates requirements into new solutions - Develops use cases,requirements,and specifications for new and existing system design 2.

Build and maintain TPM product and partner relationship - Evaluates and defines product changes with TPM to resolve customer issues and provide input on new functionality of moderate complexity projects.

Leads technical discussions with TPM.

Builds and maintains relationships. 3.

Performs Investigations - Participates in investigations to determine root cause for moderately complex issues that may cross multiple products.

Arrives at timely conclusions.

Maintain high customer service by assisting support with customer issue resolution and coordinate inclusion of customer issue resolution with product/project patches and releases 4.

Solution configuration and documentation - Performs software installation and configuration,test laboratory workflows,creation and maintenance of business rules,verification of system and instrument interfaces.

Generates input to service personnel. 5.

Obtains customer feedback for new and/or improve products - Provides and gathers inputs from internal and external sources and from members of the project’s cross functional team to achieve customer needs. 6.

Anticipates and/or develops /applies risk mitigation - Reviews technical risks and take appropriate action.

Reviews and provides input into risk management documentation including FMEA and risk analyses. 7.

Maintains adherence to quality system - Follows functional area policies and procedures. 8.

Leads and mentors - Trains and mentors associate systems analysts in tools and processes.


Receives general direction.

Completes moderately complex assignments.

Relies on experience and judgment to plan and accomplish goals.

Implements activities for project.

May participate in hiring process for technical resources and provides feedback to the hiring manager.

Provides input on project activities and may assign activities to other team members.


Bachelors degree in Computer Science,Information Systems or similar discipline including Biomedical Engineering,Electrical Engineering,or Healthcare Informatics is preferred Requires strong analytical and communication skills as well as sound judgment and the ability to work effectively with internal team members, software developers, and customer. Very good oral and written communication skills Knowledge of HIS/LIS/LIMS and laboratory operations is strongly preferred Education or experience in Medical technology or clinical laboratory science; ASCP; CLS (NCA) is a plus. Experience with communication protocols (ASTM, HL7, XML) 2 years of related work experience with degree or sufficient transferable experience to demonstrate functional equivalence to a degree

An Equal Opportunity Employer

Abbot welcomes and encourages diversity in our workforce.

We provide reasonable accommodation to qualified individuals with disabilities.

To request accommodation, please call 224-667-4913 or email