Abbott Sr. IT Business Relationship Manager in Lake Forest, Illinois

At Abbott, we're committed to helping people live their best possible life through the power of health. For more than 125 years, we've brought new products and technologies to the world -- in nutrition, diagnostics, medical devices and branded generic pharmaceuticals -- that create more possibilities for more people at all stages of life. Today, 99,000 of us are working to help people live not just longer, but better, in the more than 150 countries we serve.

Abbott Diagnostics has an opening for Sr. IT Business Relationship Manager (BRM) to be located in the Conway Park facility (Chicagoland). This position is responsible for Business Relationship Management for ADD’s Global Marketing Organization. This role ensures the system portfolio enhances the organizational strategy through successful, consistent and predictable delivery of programs, projects and applications for our Global Marketing Organization. The BRM works in collaboration with the business in the development of information management strategies that align and integrate with the overall business strategy. The BRM leads a team in partnering with business clients to understand business processes and translate needs into IT opportunities. This role relies on proven leadership in managing teams and establishing strong collaboration with Sr. Business Leaders.

Core Job Responsibilities:

  • Excellent understanding of the business processes, strategy and global perspective.

  • Influences and partners with business to understand business strategy. Interacts on a regular basis with business leadership to ensure needs are understood and IT updates are communicated on a consistent basis.

  • Ability to turn business needs into user and functional requirements.

  • Collaborate with Corporate IT and external vendors in the delivery of IT solutions per budget, timeline and service levels.

  • Reviews IT Statements of Work to ensure they clearly articulate the business need and elevates concerns if estimates don’t align with the work effort required or if delivery does not meet expecation.

  • Supports cross divisional business initiatives and explores IT synergies and efficiencies.

  • Champions change and innovation. Stimulates creativity and innovation in others. Open to new ideas.

  • Manages IT budgets, project capital/RCE expenditures and ROI. Continually looks for opportunities for cost reductions and cost avoidance.

  • Responsible for all aspects of people leadership, team growth and development.

  • Establishes staffing/resource capacity plans. Responsible for overall organizational effectiveness and vendor management.

  • Manage issues, risks and decision making within effective time-frame and outcome.

  • Establishes and maintains productive relationships across all levels within the Abbott IT organization and external suppliers.

  • Responsible for compliance with applicable Corporate and Divisional policies and procedures.

Education and requirements:


  • Bachelor Degree in Computer Science, Business Administration or another discipline relevant to the Healthcare industry.

  • 8-10 years of IT experience midsized multinational health care organization.

  • Experience leading teams - both with direct and indirect.

  • Strong communication skills both verbal and written.

  • Proven leadership skills, self-directed with strong work ethic.

  • Strong organizational skills and proven ability to multi-task across multiple programs successfully.

  • Experience in setting IT strategy and business IT alignment.

  • Successfully managed project portfolio with projects ranging from $1M-$10MM.

  • Proven experience and understanding of the complete software life cycle.

  • Experience with vendor management.

  • Ability to collaborate with business leads, understand business strategy/processes, look for innovative solutions to drive business enhancements both for internal business users and external customers.

  • Work effectively with all levels of management up to and including Division Directors and VPs.

  • Strong influence and negotiating skills.

  • Technology Knowledge of the following disciplines a plus (Digital/Mobile, Content Mgmt., WebSites, Social Media, Analytics)

An Equal Opportunity Employer

Abbot welcomes and encourages diversity in our workforce.

We provide reasonable accommodation to qualified individuals with disabilities.

To request accommodation, please call 224-667-4913 or email