Abbott Customer Development Specialist in Mississauga, Ontario

At Abbott, we're committed to helping you live your best possible life through the power of health. For more than 125 years, we've brought new products and technologies to the world -- in nutrition, diagnostics, medical devices and branded generic pharmaceuticals -- that create more possibilities for more people at all stages of life. Today, 94,000 of us are working to help people live not just longer, but better, in the more than 150 countries we serve.

Status: Full Time Permanent

Location: Mississauga, Ontario

Reporting to the Manager Sales Operations, this position requires the following:

  • Knowledge of the Canadian Retail Consumer Goods landscape, particularly with Head Offices.

  • Basic knowledge / experience with Best in Class Category Management Best Practices, including working level comfort with syndicated data (TSA, RxDynamics, etc.)

  • Provide support in developing and managing National Retail banners/chains programs

  • Working cross-functionally with Marketing team to help produce marketing material for National Retail banners/chains

  • Provide analytical and data gathering support on: shipments, consumption, promotions, execution of retail initiatives:

  • Execution of standardized and ad-hoc tracking, and analysis on retail driven activities to include: developing data capture and reporting systems/processes

  • Responsible for Retail Sales Operations performance tracking

  • Provide key relevant information to Division, Retail, and Finance leadership on retail sales performance.

  • Work with Retail Field Operations, responsible for gathering & communicating monthly cycle priorities

  • Coordinate activities to support Sales/Marketing initiatives

  • Act as link between Marketing and Sales, communicate needs & requests

  • Develop Trade Decks (new products)

  • Support Sales Team on customer specific requests, egg: Admats, product information

  • Bachelor’s Degree, (Administration, Finance or Marketing)

  • One to 3 years related experience

  • Knowledge of the retail landscape (particularly Head Offices) and category management are core competencies.

  • Strong communicator with both internal & external stakeholders

  • Comfortable in an atmosphere of constant disruption, is able to problem-solve with ease

  • Strong advocate of information sharing and a teamwork approach

  • Maintain proficiency in the use of Abbott computer systems, space management software, Nielsen Answers, account-specific data sources, Data Warehouse, Microsoft programs (PowerPoint, Excel, Word (Intermediate/Advanced).

Abbott Canada is committed to the hiring, advancement and fair treatment of individuals without discrimination based on factors such as race, sex, colour, ethnic or national origin, religion, disability, age, citizenship, family or marital status, political beliefs, sexual preference or other factors included in human rights legislation.

Our diversity goals for recruitment, hiring, and retention are embedded in our corporate goals, and our diversity initiatives are supported by the highest level of the organization.

We strongly believe that a diverse workforce fosters more creative and innovative thinking throughout the organization. Creating an inclusive environment, where everyone is respected and valued, enables us to leverage our diversity as a business driver and strengthens our position as a global leader.

Abbott strives to promote and maintain an inclusive, high-performing culture that allows all employees to reach their full potential and contribute to Abbott’s success.

An Equal Opportunity Employer

Abbot welcomes and encourages diversity in our workforce.

We provide reasonable accommodation to qualified individuals with disabilities.

To request accommodation, please call 224-667-4913 or email