Abbott Clinical Specialist, MCS (New York City) in New York, New York
At Abbott, we're committed to helping people live their best possible life through the power of health. For more than 125 years, we've brought new products and technologies to the world -- in nutrition, diagnostics, medical devices and branded generic pharmaceuticals -- that create more possibilities for more people at all stages of life. Today, 99,000 of us are working to help people live not just longer, but better, in the more than 150 countries we serve.
This position is responsible for, but not limited to, the following:
Key point of contact for LVAD clinical issues for assigned territory customers.
Training and educating customers on LVAD products per the approved educational materials and IFU's.
Heartline and Travel Call responsibility.
Attending implants to provide clinical support according to approved educational materials.
Strategic planning and execution to improve outcomes, and business objectives within territory.
Effective and timely management of territory clinical issues, and process related issues, including: monthly reports, TAAP's, expense management, Concur expense reporting, SFA input, and PEC reporting.
Effective communication and collaboration with territory team, clinical team, training and education, marketing, technical support and management teams.
Communicate regularly with Clinical Manager.
Awareness of and adherence to Advamed guidelines.
Active continuing education to stay current on the clinical issues impacting MCS.
Evaluates clinical and educational needs of customers.
Designs, develops and implements quality education programs.
Actively participates in the communication of concepts and ideas designed to benefit customer support and educational efforts.
Tracks industry trends to alert marketing to new product direction.
Provides input into the strategic and tactical planning process.
Responsible for providing technical and clinical support to customers and sales team.
Coordinates and assists with the training of all centers in an assigned geographical region.
Maintains contact with customers in order to assess clinical and educational needs.
Evaluates customer needs and recommends appropriate product modifications.
Creates, maintains, and updates educational materials.
Assists in the promotion of Abbott's product to prospective clients in cooperation with the sales team.
Evaluates product viability and planned product improvements and modifications.
Completes clinical reports as requested by management, and completes all additional documentation requested by management in a timely basis.
Protects and acts responsibly toward all company equipment and confidential information.
Provides support at Tradeshows as requested by management.
Must be able to travel in the U.S, but vast amount of time is spent within assigned geography.
Maintains a good driving record.
Ability to work effectively from a home office base and must provide the majority of their own typing, filing, and communications support.
Ability to coordinate a high level of activity under a variety of conditions and constraints.
Performs other duties as assigned by supervisor.
Your experience(s), education and knowledge will further expand Abbott's marketplace success:
Undergraduate Degree in Nursing or some other medical discipline (or equivalent experience). Graduate Degree desirable.
Background in Nursing, Circulatory Support or Cardiology.
Your preferred qualifications and education:
Nursing (ICU or CCU), clinical publications, and group presentations desirable.
Highly motivated, have excellent written and verbal communications skills, great desire to help others, composed under stress and well organized.
Strong LVAD experience highly preferred.
Some overnight travel.
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call 224-667-4913 or email email@example.com