Abbott HCP Channel – Thought Leader Liaison (TLL) [Northeast] in New York, New York
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 103,000 colleagues serve people in more than 160 countries.
POSITION: HCP Channel – Thought Leader Liaison (TLL)
Supporting the fast-growing Abbott Diabetes Care business, home to the FreeStyle Libre glucose monitor.
OBJECTIVE: This individual will work within commercial compliance, legal and regulatory guidelines to perform the following:
Attend Local and National Conferences
Liaising with marketing and sales leadership
Identification of and engagement with strategic accounts
The TLL will work closely with field sales management and home office-based colleagues (e.g., marketing, and market access). This role will report through the US Commercial organization.
The TLL must demonstrate a high level of clinical and customer knowledge. The TLL should have experience with both field sales and home office protocols and procedures. The TLL should demonstrate an ability to engage health care professionals and inform the execution of current and future marketing and disease-state strategies. TLLs are responsible for developing and executing engagement strategies.
The behaviors that are critical for success are:
Lead without authority
The ability to execute tactical initiatives and provide timely feedback and to manage multiple projects.
The TLL must be able to:
Identify strengths and opportunities needed to deliver a winning KOL value proposition to key stakeholders
Develop and execute an engagement and communication plan for the regional and local opinion leaders.
Ability to evaluate and identify current standard of care gaps across different stakeholder groups and perspectives
Champion the marketing and on label strategy by having meaningful discussions with KOLs.
Facilitate speaker excellence, including leadership of the identification, coaching, and monitoring of ADC speaker’s bureau
Collaborate with home-office marketers and cross-functional colleagues on planning and execution of national and regional commercial advisory boards
Collaborate with field colleagues to identify and pull-through sponsorship opportunities with local and regional patient advocacy organizations
Gather, synthesize, and communicate timely and strategically relevant KOL and field insights
Identify and work regularly with appropriate internal and external resources (e.g., agencies and vendors) to support regional marketing strategies and activities
Follow all laws, regulations and policies that govern the conduct of all activities
Be accountable for being fully knowledgeable of, and abiding by, all relevant policies
Comply with all laws, regulations and policies that govern the conduct of ADC activities
Business travel, by air and/or car
Develop a strong engagement with KOLs, providing access for ADC engagement, as needed by US Commercial leadership
Execute the US Commercial strategy for KOL engagement activities
Develop a regional KOL engagement strategy by identifying, profiling, cultivating and maintaining long-term engagement with KOLs
Appropriately gather market intelligence and information to support overall business strategy
To serve as a resource for commercial teams regarding KOL landscape and expertise within the diabetes management community
Support marketing in management of speakers and consultants
Collaborate with marketing for compliant selection and nomination of speakers for peer-to-peer programs, and product theaters
Collaborate with scientific affairs team for training and onboarding of KOL speakers, consultants, and advisors using approved decks and materials
KOL Engagement at National and Regional Conferences
Plan and execute product theaters, pear to pear initiatives and field visits.
Present sponsorship opportunities when appropriate
Liaising with marketing and sales leadership - Market Insights
Capture feedback derived from marketing needs through live interactions with targeted customers and KOLs
Work with targeted KOLs to obtain feedback on brand-related marketing strategies/materials for CGM use and diabetes management
Participate as member of cross-functional marketing team(s) to provide feedback on strategy, messaging, and tactical execution and novel programming ideas and concepts
Help with the facilitation and cross-functional planning, recruitment, and execution of regional and national commercial advisory boards, capturing feedback to inform marketing decisions
Provide competitive intelligence appropriately gained through interactions to help shape strategy
Provide recommendations for ADC commercial advisory board participants
Provide speaker nominations and recommendations to marketing
Identification of and engagement with Strategic Accounts
Assist with on-label KOL speaker onboarding, including identification and/or /coaching of promotional speakers with approved slide decks and materials
Attend live HCP TLLs region programming to observe, coach, and remediate the speaker where necessary to ensure compliant execution of content
Work with the marketing team on new content creation and existing content updates, as well as, new and innovative programing ideas
Manage monthly reporting on approved Speaker Program KPIs. Serve as the single point of contact for speaker logistic / scheduling and working cross functionally to ensure appropriate communication
- BA or BS degree required, and Master or advanced degree preferred
BEHAVIORAL COMPETENCIES AND SKILLS
Experience within the diabetes management community
A minimum of five years of work experience in one or more of the following: field sales, product marketing, agency or medical/clinical experience in the diabetes therapeutic area within the medical device, pharmaceutical and/or biotech industry
Demonstrated leadership skills
Ability to assemble and lead cross-functional teams toward a shared vision of success
Ability to present ideas effectively to individuals or groups, targeting presentation to the needs of the audience
Strong demonstrated organizational skills
Strong demonstrated project management experience, including superior analytical and planning skills
Ability to manage multiple projects simultaneously
Ability to execute against strategic and tactical plans under tight timelines
Ability to travel to meetings/trainings/programs as necessary
Valid driver's license
Must reside within the geographic area of the assigned geography, or within a reasonable distance as determined by leadership
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call 224-667-4913 or email email@example.com