Abbott Field Technical Specialist in Port Melbourne, Australia

Abbott is a global healthcare company devoted to improving life through the development of products and technologies that span the breadth of healthcare. At Abbott, we're committed to helping you live your best possible life through the power of health. For more than 125 years, we've brought new products and technologies to the world -- in nutrition, diagnostics, medical devices and branded generic pharmaceuticals -- that create more possibilities for more people at all stages of life. Today, 99,000 of us are working to help people live not just longer, but better, in the more than 150 countries we serve.

An exciting opportunity has arisen for an experienced, enthusiastic and passionate Field Technical Specialist to support our expanding Cardiac Rhythm Management unit within the Cardiac Arrhythmias & Heart Failure division.

Reporting to the Regional Sales Manager, this position is responsible for providing the technical expertise at implant, and follow up/provide troubleshooting and support to the Territory Managers and Clinicians at Pacemaker and ICD clinics in metro Victoria.

The main aspects of this role include:

  • Complete the CRT product certification: pre-course reading and online training, attend didactic training and complete course exams

  • Attend field visits to observe device implants and checks with colleagues

  • Support implantation of pacemakers, defibrillators & CRT devices at the direction of your Manager.

  • Conduct and provide technical support and advice at post op follow ups and clinics.

  • Develops a clear understanding of sales force effectiveness (SFE) imperatives by undertaking sales skills training and engaging with territory managers to better understand the key objectives designed to drive business growth.

  • Develop relationships with, and service key customer groups.

  • Conduct education/training to hospital staff.

  • Identify customer needs and communicate these to appropriate Territory Manager.

  • Maintain and update product knowledge including actively participating in internal and external training sessions.

  • Assisting colleagues with their field development

  • Commence education towards IBHRE certification.

  • Assist with product marketing and launches.

  • Provide market feedback on product and competitor activity.

  • Attend to / comply with customer service and other administrative requirements within the required timeframe.

  • Participate in weekend ‘on call’ roster

  • Attend company sales meetings and customer events as required

  • Some out of hours call outs at short notice may be required to fulfil your duties.

  • Some rural, interstate and possibly international travel is required to fulfil your duties.

  • Ensure maintenance of company property/assets.

In addition to the above, the relevant experience is required:

  • Tertiary qualifications in biomedical / engineering / medical science / human movement or related field (Coronary Care Nursing/Cardiac Technician) essential.

  • SJM Low and High Voltage Product Certification

  • Experience using Microsoft Office Suites ie Word, Excel, Powerpoint

This role will work within a team of very capable and passionate individuals committed to getting the best outcomes for the patients and the customers that we serve.

Abbott provides some fantastic benefits for our employees, these include:

  • Reimbursed Flu Vaccination

  • Discounted Healthcare

  • Discounted Shares program

  • Excellent Superannuation Options

  • Salary Sacrifice Options

  • AND…..Lots, lots more

Abbott is an equal opportunity employer

We ask that recruiters respect our internal recruitment process and PSA panel, and refrain from contacting us, or referring candidates to this role.

An Equal Opportunity Employer

Abbot welcomes and encourages diversity in our workforce.

We provide reasonable accommodation to qualified individuals with disabilities.

To request accommodation, please call 224-667-4913 or email