Abbott Structural Heart National Trainer - West in Santa Clara, California
At Abbott, we're committed to helping people live their best possible life through the power of health. For more than 125 years, we've brought new products and technologies to the world -- in nutrition, diagnostics, medical devices and branded generic pharmaceuticals -- that create more possibilities for more people at all stages of life. Today, 99,000 of us are working to help people live not just longer, but better, in the more than 150 countries we serve.
Primary Job Function:
This field-based position is responsible for enhancing Abbott’s ability to sell trans-catheter structural heart devices and procedures thru field and customer training to optimize procedural outcomes, efficiencies, and adoption. This position is geographically based and spends significant time in the field and customers. Strong leadership and teamwork skills are required. The position requires experience and knowledge to integrate with sales management, marketing, R&D, clinical science, clinical operations, and other cross functional groups to support commercially available and investigational devices and procedures. This position may also require project-based international travel for development of new device and procedure global training curriculum and programs.
Core Job Responsibilities:
As a member of the Structural Heart Training team, the job requires the following responsibilities:
Integration with field and customer training managers to support training needed to authorize new sites, physicians and Abbott proctors for optimizing clinical outcomes, efficiencies, and program development
Member of R&D product design teams as needed
Drive alignment with sales leadership on key strategic training needs (new hires/sites, product launches, challenging outcomes, etc).
Ability to work confidentially for individual product performance assessments and coaching.
Collaboration with global KOL physicians and Abbott cross-functional teams (R&D, Clinical, Marketing, etc) for alignment on critical training initiatives
Interpersonal, Presentation, and Implementation Skills
Work one-on-one with new hires and existing Abbott proctors or physician heart team members to support outcomes and efficiencies along with best practices
Present and train at Abbott field and customer educational programs Content Creation
Leverage clinical knowledge to participate in the development and rollout of key product/clinical messaging
Support implementation of Marketing and Commercial Excellence driving messaging and initiatives to facilitate field clinical and sales performance
Own training course design, presenter, content, and logistics as needed to support commercially available devices or those initiating in a clinical trial
Monitor product performance outcomes for additional training or product design input
Development of global training curriculum for commercial and investigational devices. Working with KOL thought leaders, R&D, Training, Clinical Engineering to create new training content.
This position is accountable for improving the clinical outcomes and selling skills of the sales organization. This role provides an expert resource for the sales team for direction and training in clinical and tactical selling. In-depth knowledge and experience is used to produce outstanding “in the field” clinical and sales guidance and training that is a competitive advantage for the company. Field-based customer interactions for training and challenge case diagnosis/solutions will also facilitate optimal clinical outcomes & efficiencies. All locally learned training and best-practices will be transformed into both national and global training curriculum.
The product areas include Abbott TMVr and TVRS therapy training devices along with additional structural heart devices as added to the portfolio as needed.
Bachelor’s degree plus 5+ years of related work experience with a good understanding of specified functional area or an equivalent combination of education and work experience.
Minimum Experience / Training Required
Ten years of relevant work experience, including over 2 years of Abbott case proctoring experience in the Structural Heart. Direct experience working with physician customers. A clinical background and/or strong clinical knowledge and aptitude. Strong communication skills, specifically an ability to deliver effective training to large and small audiences. Ability to work with several levels within the organization and in cross functional teams. Solid understanding and application of business concepts, procedures, and practices. Working knowledge of Microsoft office applications.
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call 224-667-4913 or email email@example.com