Abbott Especialista de Customer Service - Divisão de Cuidados para Diabetes (ADC) - São Paulo/SP in Sao Paulo, Brazil
Manage the DTP project, which includes the establishment and monitoring of KPIs.
Lead the project to implement an Abbott owned DTP similar to European model with the objective to improve margin.
Understand legal, regulatory and supply chain requirements for the establishment of an Abbott owned DTP Solution, including product order directly from patients, delivery, invoicing and all related DTP interactions necessary.
Act as a central point of interface with Global/Area DTP & CRM Projects and provide effective and
strong project communication, documentation and reporting throughout the project lifecycle.
Develop work plans and timelines to provide status reports and ensure the project meets timelines and stakeholder requirements.
Collect data, analyze statistics and prepare associated reports/presentations as required.
Work closely with Marketing Area to reinforce superior customer experience with Abbott Diabetes Care brands.
Experience with Digital Marketing (Data management and Business Intelligence)
An Equal Opportunity Employer
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