Abbott Technical Support Executive - Application in Shanghai, China
Build and implement training plan to meet the service requirement, where include interns, new hires and existing service personnel and dealers’ application representatives;
Continuously improve the service team’s effectiveness and efficiency by organizing and executing advanced trainings, introducing new technologies and promoting sharing within the team;
Develop and maintain expert teams for each product category;
Act as a communication conduit for Immunology and Biochemistry application technical product information ;
Promote standardized field customer training, integration, application problems troubleshooting procedures;
Build and implement customer advanced training to improve customers’ satisfaction and loyalty.
Bachelor's degree with at least 4 years related experience;
Strong learning capability & always be hungry to new technologies;
Dedicate to support and coach others;
Good English capability;
Strong communication skills and presentation skills.
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call 224-667-4913 or email email@example.com