Abbott Manager Customer Systems & Technical Support in Singapore, Singapore
Provide appropriate level of technical, scientific, and SME leadership and support for ADD products and assay systems to key customers and KOL’s around the world.
Support the ongoing development of customer relationships by working closely with Commercial, Service, and Quality organizations.
Provide technical leadership for key Divisional and/or Global technical initiatives and projects that have a Customer focus.
Support Commercial tenders and region-specific technical requests by coordinating and delivering technical information and supporting data.
Liaison with Division Quality to promote customer interactions and increase Net Promoter Score (NPS) ratings.
Provide the Customer Systems Technical Support updates to the organization via reports and charts
Relate customer feedback to the ADD leadership teams to ensure the business is fully aware and therefore able to remain competitive and customer focused.
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
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