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Abbott Technical Service Specialist in Slavonski Brod, Croatia

Abbott is about the power of health. For more than 125 years, Abbott has been helping people reach their potential — because better health allows people and communities to achieve more. With a diverse, global network serving customers in more than 150 countries, we create new solutions — across the spectrum of health, around the world, for all stages of life. Whether it’s next-generation diagnostics, life-changing devices, science-based nutrition, or novel reformulations, we are advancing some of the most innovative and revolutionary technologies in healthcare, helping people live their best lives through better health.

The people of Abbott come to work each day with relentless energy, enthusiasm and a promise to enhance the health and well-being of millions of people. They push the boundaries to help manage and treat some of life’s greatest health challenges. An equal opportunity employer, Abbott welcomes and encourages diversity in our workforce.

We are now looking for a Technical Service Specialist to join our Diagnostics Business Unit in Abbott Laboratories in Croatia.

SCOPE OF THE ROLE

The Technical Service Specialist is responsible for performing service of immuno-chemistry, biochemistry and hematology analyzers, laboratory oriented IT systems, laboratory track systems

KEY RESPONSIBILITIES

  • Provide technical support and service to ADD customers

  • Schedule and perform planned maintenance (PM) activities

  • Perform instrument installations and de-installations

  • Perform customer trainings

  • Success in this role is measured by customer satisfaction score (NPS), service key performance indicators achievement and economic growth and profitability.

  • Always act as Company ambassador by representing Abbott with the highest integrity while interacting with customers & assigned institutions

The ideal candidate should qualify for the following criteria:

  • Bachelor / Master degree in biomedical engineering or electronics

  • Fluency in English, both verbal & written

  • Very good computer skills including MS Office

  • Excellent communication & interpersonal skills

  • Self-driven and keeping up to date with new trends in his profession & industry

  • Highly organized, resilient, with problem solving skills

  • Proactive & able to effectively manage customer needs and be able to demonstrate customer centricity

  • Willing to travel on a frequent basis

The company offers a competitive remuneration package including mobile phone, medical, life & pension plan and continuous learning opportunities within an excellent multinational working environment.

An Equal Opportunity Employer

Abbot welcomes and encourages diversity in our workforce.

We provide reasonable accommodation to qualified individuals with disabilities.

To request accommodation, please call 224-667-4913 or email corpjat@abbott.com

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