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Abbott Customer Service Representative in Sydney, Australia

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 103,000 colleagues serve people in more than 160 countries .

An exciting opportunity has arisen for an enthusiastic and passionate Customer Service Representative to join Abbott Medical in a full-time, permanent position.

Job Responsibilities:

  • Processing customer sales and service inquiries received by phone, fax and e-mail.

  • Processing direct sales, consignment orders and implant sheets.

  • Processing stock returns and credits

  • Pursuing backorders for direct customers.

  • Manipulating and understanding Excel reports.

  • Managing customer feedback

  • Maintaining accurate consignment records for both customers and field

  • Co-ordination and maintenance of inventory control activities ensuring that stock is purchased at the correct price, quantity and delivered by the due date.

  • Adhere to maintain Quality Systems and procedures.

  • Liaise with 3PL contractors

  • Liaise with Accounts on invoice issues

  • Liaise with administration team regarding new patient / doctor set up.

  • Maintain filing systems.


  • SAP experience mandatory

  • Proficient at using Microsoft Office Suites ie Word, Excel, Powerpoint, MFG Pro skills advantageous.

  • Previous customer service in a sales environment. Experience within the medical industry an advantage.

  • Tertiary qualifications are an advantage.

Abbott provides some fantastic benefits for our employees, these include:

  • Free Parking

  • Onsite Gym

  • Mothers Room

  • Discounted Healthcare

  • Discounted Shares program

  • Fresh fruit available to employees

  • AND…..Lots, lots more

Visit us at for more information on our organisation.

Abbott is committed to building a diverse workforce that values diversity across gender, age, culture, disability and lifestyle.

We ask that recruiters respect our internal recruitment process and PSA panel, and refrain from contacting us, or referring candidates to this role.

An Equal Opportunity Employer

Abbot welcomes and encourages diversity in our workforce.

We provide reasonable accommodation to qualified individuals with disabilities.

To request accommodation, please call 224-667-4913 or email