Abbott Field Technical Specialist in Sydney, Australia

Abbott is a global healthcare company devoted to improving life through the development of products and technologies that span the breadth of healthcare. At Abbott, we're committed to helping people live their best possible life through the power of health. For more than 125 years, we've brought new products and technologies to the world -- in nutrition, diagnostics, medical devices and branded generic pharmaceuticals -- that create more possibilities for more people at all stages of life. Today, 99,000 of us are working to help people live not just longer, but better, in the more than 150 countries we serve.

An exciting opportunity has arisen for an experienced and enthusiastic Sales Support individual, to join our Neuromodulation division to support our clinicians and Territory Managers and provide technical expertise at implant/follow up.

Core responsibilities include:

  • Liaise with Education to ensure personal levels of technical competence are at the highest Neuromodulation standard.

  • Initiate a method of ongoing communication to all Territory Managers and other personnel ensuring your expertise and theirs is shared by all.

  • Shared account management and ownership, in consultation with the Territory Manager

  • Liaising with Territory Management re Neuromodulation promotion, product, therapies, service and support.

  • Feedback re competition activity, and customer comments/feedback.

  • Provide procedure support through patient education, post-operative patient support and ongoing programming

  • Maintain technical competency through training and education including knowledge of therapies and procedures.

  • Maintain up to date product knowledge and actively participate in education programs.

  • Complete monthly reports as required

  • Documentation of all implant/programming attendance

  • Assist with product marketing and launches.

  • Provide market feedback on product and competitor activity.

  • Attend to/comply with customer service and other administrative requirements within the required timeframe.

  • This role may require 24 hour on-call responsibilities to fulfil your duties.

  • Attend company sales meetings as required

  • Travel may be required to fulfil your duties.

In addition to the above, the relevant experience is required:

  • Experience in the clinical support of medical devices and ability to demonstrate a high degree of technical capability.

  • Experience using Microsoft Office Suites ie Word, Excel, Powerpoint

  • Tertiary qualifications in related field (medical science, nursing).

This role will work within a team of very capable and passionate individuals committed to getting the best outcomes for the patients and the customers that we serve.

Abbott provides some fantastic benefits for our employees, these include:

  • Reimbursed Flu Vaccination

  • Discounted Healthcare

  • Discounted Shares program

  • Fantastic Superannuation Options

  • Salary Sacrifice Options

  • AND…..Lots, lots more

Abbott is an equal opportunity employer

We ask that recruiters respect our internal recruitment process and PSA panel, and refrain from contacting us, or referring candidates to this role.

An Equal Opportunity Employer

Abbot welcomes and encourages diversity in our workforce.

We provide reasonable accommodation to qualified individuals with disabilities.

To request accommodation, please call 224-667-4913 or email corpjat@abbott.com