Abbott Technical Solution Design Specialist - Nordics Region in Upplands Vasby, Sweden
At Abbott, we know that laboratories performing at their best, deliver results that drive better patient outcomes and improve healthcare value. To help our customers achieve measurably better healthcare performance, Abbott has created a new way — an approach that delivers personalized solutions. By leveraging our resourceful advocates, harmonized systems and intelligent insights, Abbott Diagnostics helps redefine performance in laboratories and institutions.
In order to support its development, Abbott Diagnostics is recruiting a Technical Solutions Design Specialist.
The Technical Solutions Design Specialist will:
Drive the sales effort for Abbott Diagnostics laboratory solutions and related professional services to Retain and Sustain key existing account
Support the commercial team to maximize core diagnostics business by driving and supporting three key subject’s matters; workflow consulting, laboratory automation and informatics systems to enhance and improve usage of installed lab operation.
Provide expert knowledgein all three subject matters and internal training programs
Work with the country commercial team to plan,prioritiesLab Performanceactivities and customer contact towards achieving agreed business aims
Maintain and develop existing customers though workflow consulting, IT utilization and analyser optimization
Use customer and prospect contact activities tools and systems and update relevant information held in these systems
Respond to and follow up customer/sales team enquires using appropriate methods
Attend and present at external customer meetings and internal meetings to develop salesopportunities and aid business development
Provision of technical information and responses for the experience team; where appropriate to complete needed documentation
Liaise with implementation team to ensure that our laboratory solutions are executed according to customer need and sales process
Provide post implementation workflow consulting to ensure customer expectations and value propositions are delivered and recognized
Achievesconsistenthigh level of customer satisfaction
Educated to degree level or equivalent, ideally in a science based or economics/business studiesrelateddiscipline and/or equivalent experience.
Minimum of 2 years track record in the diagnostics industry with demonstrated success
Fully conversant in consultative selling techniques and methodologies
Ability to work/influence across multiple Abbott divisions (ADD/AMD/APOC)
Collaborative enterprise thinking; willing to adapt to and driveorganizational change
Thought leadership; ability to develop and maintain strong customer relationships
Excellent interpersonal and influencing skills, willingness to work in cross functional teams
Ability to develop and champion new ideas and approaches
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call 224-667-4913 or email firstname.lastname@example.org